sustainability matters

We are working to ensure that every element of our supply chain is transparent, from farm inputs and animal care, right through to our factories and how we manufacture our foods.

Within our Sustainability Programme (right), launched in 2012, we set out our vision for developing a sustainable business by 2020. Our progress is subject to a regular review, the last of which is available here

As a farmer-owned business, we naturally look right along the supply chain from farm inputs right through to the packaging and foods that we deliver to consumers.

We look to constantly improve the economic, environmental and ethical sustainability of our supply chain - learning from best practice in dairy around the world, and in other industries.

As our latest review shows, we are making progress within each of our priority areas. 

Below are just a few examples.  You can read more information on each within the latest review here


Membrane technology

We have invested in membrane technology at our Haverfordwest creamery to allow us to recover water from our farmers' milk. We use this to clean the site, reducing our reliance on mains water by 50%.


Reduced our carbon footprint

We have reduced the carbon footprint of our Lake District site by 35%, by replacing traditional boilers with clean burn gas technology.


Improved animal health management 

We have worked with Edinburgh University Vet School to improve animal health, by better management of diseases such as mastitis. Participating farmers have been rewarded with better attainment of bonuses and we have seen an improvement in our milk quality.


Protected local watercourses

We are working with Natural Resources Wales on an innovative approach to offset effluent discharge levels at our Haverfordwest creamery, by working in collaboration with our farmers to reduce nutrient run-off from their farms. The Welsh Government are now using this as a case study throughout Wales.


We are also involved in a number of pan-industry initiatives; the leading role we played in the latest version of the Dairy Roadmap ( is just one example.